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Library security : better communication, safer facilities

Steve Albrecht (Autor)
Many libraries set up a training program on conflict resolution and workroom security only after a problem patron situation has become unbearable. Albrecht shows that preparedness is an essential part of library security, on the employee level as well as on the administrative level

Livro impresso, English, 2015
ALA Editions, an imprint of the American Library Association, Chicago, 2015