Front cover image for Problematic relationships in the workplace

Problematic relationships in the workplace

V. 2. Understanding and minimizing problematic relationships in the workplace are goals shared by those who work in and lead organizations as well as those who study organizations. This volume explores troublesome behaviors and patterns that shape relationships (e.g., hostility, bullying, incivility, and ostracism), presents insights gained from in-depth work on contexts and frameworks (e.g., telework, bureaucracies, cultural dimensions, and tokenism from a feminist perspective), and addresses the potential to restore these relationships to greater wellbeing (e.g., resilience, positive communication, civility, and forgiveness). Written by leading experts on problematic relationships in the workplace, this volume combines scholarship with applications that will be valuable in any organization. The new contributions in this second volume of Problematic Relationships in the Workplace extend the first volume's work by exploring cutting-edge and emerging issues in the field
Print Book, English, ©2006-2012
Peter Lang, New York, ©2006-2012
2 volumes : illustrations ; 23 cm
9780820474007, 9781433117992, 9781433117985, 9781453909263, 0820474002, 1433117991, 1433117983, 1453909265
[v. 1]. Uncovering the complex roles behind the "difficult" co-worker / Steve Duck, Megan K. Foley, and D. Charles Kirkpatrick
Typology of troublesome others at work : a follow-up investigation / Janie M. Harden Fritz
When workplace pregnancy highlights difference : openings for detrimental gender and supervisory relations / Meina Liu and Patrice M. Buzzanell
Workplace friendship deterioration / Patricia M. Sias
Turning points in relationships with disliked co-workers / Jon Hess, Becky L. Omdahl, and Janie M. Harden Fritz
Stress, burnout, and impaired mental health : consequences of problematic work relationships / Becky L. Omdahl and Janie M. Harden Fritz
Reduced job satisfaction, diminished commitment, and workplace cynicism as outcomes of negative work relationships / Janie M. Harden Fritz and Becky L. Omdahl
Emotion management in dealing with difficult people / Michael W. Kramer and Claire L. Tan
Should I stay or should I go now? The role of negative communication and relational maintenance in distress and well-being / Terry A. Kinney
Distancing from problematic coworkers / Jon A. Hess
Professional civility : reclaiming organizational limits / Ronald C. Arnett
Forgiveness in the workplace / Sandra Metts, William R. Cupach, and Lance Lippert
Towards effective work relationships / Becky L. Omdahl
v. 2. A review of concepts relevant to problematic relationships in the workplace / Janie M. Harden Fritz
The role of emotion in problematic relationships in the workplace / Becky L. Omdahl
Hostile work relationships / Loraleigh Keashly
Workplace bullying as interpersonal violence? A reconceptualization in progress / Terry A. Kinney
The relative predictability of incivility on interpersonal and organizational trust / Beverly Davenport Sypher & Matthew J. Gill
Exclusive or exclusory: workplace relationships, ostracism, and isolation / Patricia M. Sias
Out of sight, out of ... the loop? Relationship challenges for teleworkers and their co-located peers, managers, and organizations / Martha J. Fay
The bureaucrat as problematic other: Arendt's warning / Ronald C. Arnett
Contemplating an upward spiral: when cultural diversity emerges in problematic workplace relationships / Lisa M. Milhous
Explaining tensions in workplace relationships: toward a communicative and situated understanding of Tokenism / Brittany L. Collins, Rebecca Gill, & Jennifer J. Mease
"The most vulnerable ... [and] most resilient people": communicatively constituting Palestinian refugees' resilence / Abrar Hammoud & Patrice M. Buzzanell
Communications strategies to restore working relations: comparing relationships that improved with ones that remained problematic / Jon A. Hess & Katelyn A. Sneed
Protecting and promoting workplace relationships: professional civility / Janie M. Harden Fritz
Communicating forgiveness in work relationships / Vincent R. Waldron & Dayna N. Kloeber
Resilience, civility, positive communication, and foregiveness in the academy / Becky L. Omdahl