Front cover image for Communication : Making Connections

Communication : Making Connections

Print Book, English, 2014
Ninth edition View all formats and editions
Pearson, Boston, 2014
xxvi, 477 pages : illustrations (some color) ; 25 cm
9780205930616, 0205930611
823044690
In this Section: 1) Brief Table of Contents 2) Full Table of Contents   1) Brief Table of Contents   Chapter 1: Connecting Process and PrinciplesChapter 2: Connecting Perceptions and CommunicationChapter 3: Connecting Self and CommunicationChapter 4: Connecting Through Verbal CommunicationChapter 5: Connecting Through Nonverbal CommunicationChapter 6: Connecting Listening and Thinking in the Communication Process Chapter 7: Choosing a Topic and Connecting to the AudienceChapter 8:  Research:  Gathering and Using InformationChapter 9:  Organizing and OutliningChapter 10: Managing Anxiety and Delivering Your SpeechChapter 11: Informative Speaking Chapter 12: Persuasive Speaking Chapter 13: Interpersonal communication:  A Theoretical FoundationChapter 14:  Developing And Maintaining Relationships:  From Formation To Dissolution  Chapter 15: Group and Team CommunicationChapter 16: Participating in Groups and Teams   2) Full Table of Contents   Chapter 1: Connecting Process and PrinciplesCommunication: Making ConnectionsWhat is Communication?Why Should We Study Communication?Principles of CommunicationEssential Components of CommunicationTypes of CommunicationDistinguishing Social Media from Face-to-Face CommunicationMisconceptions about CommunicationImproving Communication CompetenceSummaryDiscussion Starters   Chapter 2: Connecting Perceptions and CommunicationPerception and CommunicationThe Perception ProcessPerceptual DifferencesImproving Perception Competencies and Perception CheckingSummaryDiscussion Starters   Chapter 3: Connecting Self and CommunicationUnderstanding Self-Concept Culture and Self-ConceptGender and Self-ConceptSelf-Fulfilling Prophecy and Impression ManagementEnhancing Self-ConceptSummaryDiscussion Starters   Chapter 4: Connecting Through Verbal CommunicationThe Importance of Language The Elements of LanguageLanguage-Based Barriers to CommunicationLanguage and TechnologyHow to Use Language EffectivelySummaryDiscussion Starter   Chapter 5: Connecting Through Nonverbal CommunicationMaking Everyday ConnectionsWhat is Nonverbal Communication?Characteristics of Nonverbal CommunicationFunctions of Nonverbal CommunicationTypes of Nonverbal CommunicationImproving Our Ability to Send and Interpret Nonverbal Communication SummaryDiscussion Starters   Chapter 6: Connecting Listening and Thinking in the Communication Process The Importance of Effective ListeningEffective ListeningThe Functions of ListeningBarriers to Effective ListeningCritical Listening and Critical Thinking: Analyzing and Evaluating MessagesImproving Listening CompetenceListening and TechnologyIntercultural ListeningSummary Discussion Starters   Chapter 7: Choosing a Topic and Connecting to the AudienceSelecting a Speech TopicDetermining the General Purpose, Specific Purpose, and Thesis of a SpeechAudience Analysis: Connecting with the ListenersSummaryDiscussion StartersNotes   Chapter 8:  Research:  Gathering and Using InformationResearch:  Gathering InformationUsing Research to Support and Clarify IdeasSummaryDiscussion Starters   Chapter 9:  Organizing and Outlining Organize the Body of Your SpeechOrganize the Introduction of Your SpeechOrganize the Conclusion of Your SpeechOutline Your SpeechGuidelines Using Presentational Note CardsSample Presentational Outline for an Informative SpeechSummaryDiscussion StartersReferences   Chapter 10: Managing Anxiety and Delivering Your SpeechManaging Speech Anxiety Methods of DeliveryVocal and Physical Aspects of DeliveryPresentational aidsPresentation SoftwarePractice Your DeliverySummaryDiscussion Starters   Chapter 11: Informative Speaking Information and Power  Distinctions between Informative and Persuasive Speaking  Topics for Informative Speeches  Preparing and Developing an Informative Speech  Evaluating the Informative Speech  A Sample Informative Speech with Commentary  Summary  Discussion Starters  Appendix: Informative Speech Topics    Chapter 12: Persuasive Speaking The Goal of Persuasive SpeakingTopics for Persuasive SpeechesPersuasive ClaimsEstablishing Credibility (Ethos)Preparing and Developing a Persuasive SpeechFallacies in Argument DevelopmentEvaluating the Persuasive SpeechSample Persuasive Speech with Commentary   Chapter 13: Interpersonal communication:  A Theoretical FoundationConnecting with Others via Interpersonal CommunicationTheories of Interpersonal CommunicationSelf-Disclosure in RelationshipsSummaryDiscussion Starters   Chapter 14:  Developing And Maintaining Relationships:  From Formation To Dissolution  Interpersonal Communication CompetenceRelationship FormationRelationship DissolutionSigns That Show a Relationship is in TroubleInterpersonal ConflictImproving Communication Competence in RelationshipsSummaryDiscussion Starters   Chapter 15: Group and Team CommunicationSmall-Group Communication:  Making the ConnectionPurposes and Types of GroupsEstablishing a Group CultureCharacteristics of Small GroupsEthical Behavior in Group CommunicationDisadvantages of Small GroupsSummaryDiscussion Starters   Chapter 16: Participating in Groups and TeamsTeam BuildingLeadershipConducting a MeetingMember ParticipationProblem Solving and Decision MakingManaging Group ConflictEvaluating Small Group PerformanceSummaryDiscussion Starters Appendix