Communication : Making Connections
xxvi, 477 pages : illustrations (some color) ; 25 cm
9780205930616, 0205930611
823044690
In this Section: 1) Brief Table of Contents 2) Full Table of Contents 1) Brief Table of Contents Chapter 1: Connecting Process and PrinciplesChapter 2: Connecting Perceptions and CommunicationChapter 3: Connecting Self and CommunicationChapter 4: Connecting Through Verbal CommunicationChapter 5: Connecting Through Nonverbal CommunicationChapter 6: Connecting Listening and Thinking in the Communication Process Chapter 7: Choosing a Topic and Connecting to the AudienceChapter 8: Research: Gathering and Using InformationChapter 9: Organizing and OutliningChapter 10: Managing Anxiety and Delivering Your SpeechChapter 11: Informative Speaking Chapter 12: Persuasive Speaking Chapter 13: Interpersonal communication: A Theoretical FoundationChapter 14: Developing And Maintaining Relationships: From Formation To Dissolution Chapter 15: Group and Team CommunicationChapter 16: Participating in Groups and Teams 2) Full Table of Contents Chapter 1: Connecting Process and PrinciplesCommunication: Making ConnectionsWhat is Communication?Why Should We Study Communication?Principles of CommunicationEssential Components of CommunicationTypes of CommunicationDistinguishing Social Media from Face-to-Face CommunicationMisconceptions about CommunicationImproving Communication CompetenceSummaryDiscussion Starters Chapter 2: Connecting Perceptions and CommunicationPerception and CommunicationThe Perception ProcessPerceptual DifferencesImproving Perception Competencies and Perception CheckingSummaryDiscussion Starters Chapter 3: Connecting Self and CommunicationUnderstanding Self-Concept Culture and Self-ConceptGender and Self-ConceptSelf-Fulfilling Prophecy and Impression ManagementEnhancing Self-ConceptSummaryDiscussion Starters Chapter 4: Connecting Through Verbal CommunicationThe Importance of Language The Elements of LanguageLanguage-Based Barriers to CommunicationLanguage and TechnologyHow to Use Language EffectivelySummaryDiscussion Starter Chapter 5: Connecting Through Nonverbal CommunicationMaking Everyday ConnectionsWhat is Nonverbal Communication?Characteristics of Nonverbal CommunicationFunctions of Nonverbal CommunicationTypes of Nonverbal CommunicationImproving Our Ability to Send and Interpret Nonverbal Communication SummaryDiscussion Starters Chapter 6: Connecting Listening and Thinking in the Communication Process The Importance of Effective ListeningEffective ListeningThe Functions of ListeningBarriers to Effective ListeningCritical Listening and Critical Thinking: Analyzing and Evaluating MessagesImproving Listening CompetenceListening and TechnologyIntercultural ListeningSummary Discussion Starters Chapter 7: Choosing a Topic and Connecting to the AudienceSelecting a Speech TopicDetermining the General Purpose, Specific Purpose, and Thesis of a SpeechAudience Analysis: Connecting with the ListenersSummaryDiscussion StartersNotes Chapter 8: Research: Gathering and Using InformationResearch: Gathering InformationUsing Research to Support and Clarify IdeasSummaryDiscussion Starters Chapter 9: Organizing and Outlining Organize the Body of Your SpeechOrganize the Introduction of Your SpeechOrganize the Conclusion of Your SpeechOutline Your SpeechGuidelines Using Presentational Note CardsSample Presentational Outline for an Informative SpeechSummaryDiscussion StartersReferences Chapter 10: Managing Anxiety and Delivering Your SpeechManaging Speech Anxiety Methods of DeliveryVocal and Physical Aspects of DeliveryPresentational aidsPresentation SoftwarePractice Your DeliverySummaryDiscussion Starters Chapter 11: Informative Speaking Information and Power Distinctions between Informative and Persuasive Speaking Topics for Informative Speeches Preparing and Developing an Informative Speech Evaluating the Informative Speech A Sample Informative Speech with Commentary Summary Discussion Starters Appendix: Informative Speech Topics Chapter 12: Persuasive Speaking The Goal of Persuasive SpeakingTopics for Persuasive SpeechesPersuasive ClaimsEstablishing Credibility (Ethos)Preparing and Developing a Persuasive SpeechFallacies in Argument DevelopmentEvaluating the Persuasive SpeechSample Persuasive Speech with Commentary Chapter 13: Interpersonal communication: A Theoretical FoundationConnecting with Others via Interpersonal CommunicationTheories of Interpersonal CommunicationSelf-Disclosure in RelationshipsSummaryDiscussion Starters Chapter 14: Developing And Maintaining Relationships: From Formation To Dissolution Interpersonal Communication CompetenceRelationship FormationRelationship DissolutionSigns That Show a Relationship is in TroubleInterpersonal ConflictImproving Communication Competence in RelationshipsSummaryDiscussion Starters Chapter 15: Group and Team CommunicationSmall-Group Communication: Making the ConnectionPurposes and Types of GroupsEstablishing a Group CultureCharacteristics of Small GroupsEthical Behavior in Group CommunicationDisadvantages of Small GroupsSummaryDiscussion Starters Chapter 16: Participating in Groups and TeamsTeam BuildingLeadershipConducting a MeetingMember ParticipationProblem Solving and Decision MakingManaging Group ConflictEvaluating Small Group PerformanceSummaryDiscussion Starters Appendix