Improving healthcare team performance : the 7 requirements for excellence in patient care
Practical, proven techniques for improving team performance in the health care world Teams and collaboration have become an expectation in most healthcare facilities and environments. It is accepted that high performance, patient focused teams are critical to quality patient care. However, there is often a wide gap between traditional practices and the new behaviours and practices required for teamwork and collaboration. Improving Health Care Team Performance goes beyond theory to provide the knowledge, tools, and techniques required to develop a single team, or to develop an organization wide team based culture, from which exceptional patient care emerges
xii, 274 pages : illustrations ; 23 cm
9781118199527, 9781283645546, 1118199529, 1283645548
826287938
1. When Groups Become Teams
2. Healthy Climate: A Cornerstone of the Staff and Patient Experience
3. Cohesiveness: Achieving the Common Goal of Exceptional Patient Care
4. Open Communication: The Heart of Quality Patient Care
5. Change Compatibility: From Rigidity to Flexibility
6. Team Members' Contribution: The Sum of the Parts
7. Shared Leadership: The Path to Empowered Team Members
8. Shared Learning: Propelling the Team Forward
9. The Team Development Process
10: The Leadership Balancing Act
11. Facilitation: The Skill that Determines the Success of the Process
12. The Leader as Coach
13. Team Development Exercises