Marketing metrics : the manager's guide to measuring marketing performance
Neil T. Bendle (Author), Paul W. Farris (Author), Phillip Edward Pfeifer (Author), David J. Reibstein (Author)
Now updated with new techniques and even more practical insights, this is the definitive guide to today's most valuable marketing metrics. Four leading marketing researchers help you choose the right metrics for every challenge, and use models and dashboards to translate numbers into real management insight. Marketing Metrics: The Manager's Guide to Measuring Marketing Performance, Third Edition now contains: - Important new coverage of intangible assets- A rigorous and practical discussion of quantifying the value of information- More detail on measuring brand equity- A complete separate chap
eBook, English, 2016
Third edition
Pearson Education, Inc., Upper Saddle River, New Jersey, 2016