CompTIA A+ guide to IT technical support
Jean Andrews (Author), Joy Dark (Author), Jill West (Author)
Taking a computer apart and putting it back together -- All about motherboards -- Supporting processors and upgrading memory -- Supporting the power system and troubleshooting computers -- Supporting hard drives and other storage devices -- Supporting I/O devices -- Setting up a local network -- Network infrastructure and troubleshooting -- Supporting mobile devices -- Virtualization, cloud computing, and printers -- Windows versions and customer service -- Installing windows -- Maintaining windows -- Troubleshooting windows after startup -- Troubleshooting windows startup -- Securing and sharing windows resources -- Security strategies and documentation -- MacOS, Linux, and Scripting
Print Book, English, 2020
Cengage, Australia, 2020