Working the shadow side : a guide to positive behind-the-scenes management
Special favors, broken rules, political promotions, and undiscussed firings all take place behind the scenes of most organizations. These "shadow side" arrangements are often overlooked and rarely discussed. Egan contends that managers who understand the "shadow side" currents moving below the surface can better manipulate those currents to their advantage. Here, he identifies the categories of behavior that affect both productivity and quality of work life. Index
Print Book, English, ©1994
1st ed
Jossey-Bass, San Francisco, ©1994