The absolutes of leadership
In his eleventh book, world-renowned quality management and leadership consultant Philip Crosby takes his message to the top of the organization to define the qualities and vision of that key figure in business, government, education, and Little League alike, the leader. Leaders, he says, come in five versions, based on their work patterns, and wear an infinite number of hats. And while a leader may not recognize the personal characteristics that cause people to follow him or her, the followers certainly respond to those characteristics
Print Book, English, ©1996
Pfeiffer & Co., Johannesburg, ©1996