Design for Six Sigma : the Revolutionary process for achieving extraordinary profits
"Achieving Six Sigma - the near-perfect rate of only 3.4 defects per million - is top priority for leaders of every successful organization who want to dramatically cut costs and increase profits and customer satisfaction. Jack Welch credits this quality management strategy for GE's phenomenal success. But even with excellent Six Sigma implementation, most companies can still only achieve up to Five Sigma - not enough in today's ultracompetitive business landscape."
Print Book, English, ©2002
Dearborn Trade Pub., Chicago, IL, ©2002