Juran Institute's six sigma : breakthrough and beyond : quality performance breakthrough methods
"Juran Institute's Six Sigma: Breakthrough and Beyond provides the tools to achieve results, not only now but throughout the years ahead. This book presents the Juran Institute's own plan for sustaining improvement across the organization, to ensure that your most recent attempts to achieve breakthrough have ended and certification has been gained."--Jacket
Print Book, English, ©2004
McGraw-Hill, New York, ©2004