Crisis communications : a casebook approach
Kathleen Fearn-Banks (Author)
'Crisis Communications' presents case studies of organisational, corporate, and individual crises, and analyses the communication responses to these situations. Demonstrating how professionals prepare for and respond to crises, as well as how they develop communications plans, this essential text explores crucial issues concerning communication with the news media, employees, and consumers in times of crisis
Print Book, English, 2017
Fifth edition
Routledge, an imprint of the Taylor & Francis Group, New York, NY, 2017