Group communication pitfalls : overcoming barriers to an effective group experience
"Group Communication Pitfalls treats groups as useful tools humans have developed. This book teaches how to expect and detect pitfalls while using a group as a tool to solve problems. This orientation gives the reader the foundation for overcoming barriers to effective group experiences. Authors John O. Burtis and Paul D. Turman offer readers a map of the group pitfall terrain and demonstrate how people working well together can use the struggle against such pitfalls to improve their groups."--Jacket
Print Book, English, ©2006
Sage, Thousand Oaks, Calif., ©2006