Communication in social work
Using knowledge of communication skills from different sources (studies of chat perception, social psychology, evaluation research and practice theory), this volume introduces and examines the non-verbal, symbolic, verbal and written communication skills required for social work practice in all settings. It then applies this basic knowledge and understanding to different purposes of social work; relationship building and maintaining, listening, giving information and advice, making a contract and intervention to help clients problem-solve or change attitudes or behaviour
eBook, English, 1994
Macmillan, Basingstoke, 1994