Empathetic leadership and workplace influence development program
S. P. Pavan Kumar, Hitesh Patel, Packt Publishing (Publisher)
In this 1-hour course, you will explore how empathy strengthens communication, leadership effectiveness, and workplace culture. The course covers emotional intelligence, communication practices, and practical leadership applications, enabling you to develop stronger interpersonal skills in various professional scenarios. What I will be able to do after this course Understand core principles of empathy and emotional intelligence in professional environments Apply empathetic communication in feedback, conflict resolution, and leadership conversations Develop leadership presence through emotional awareness and authenticity Improve team collaboration by building psychological safety and trust Support teams during change, uncertainty, and organizational transformation Course Instructor(s) Pavan Kumar, a Microsoft Certified Trainer with over 20 years of experience in IT, specializes in enterprise infrastructure, cloud solutions, and cybersecurity. Hitesh Patel, a course creator with over 4 years of experience, helps learners master complex topics with clarity and empathy, guiding them step-by-step through their learning journeys. Who is it for? This course is designed for managers and leaders seeking to enhance their interpersonal and leadership skills. Basic workplace communication experience is recommended to benefit fully from the course
Online Video, English, 2026
[First edition]
Packt Publishing, [Birmingham, United Kingdom], 2026