Five forbidden phrases
The Telephone Doctor has collected comments from various radio and TV appearances and culled out the five most frustrating phrases to which the public objects. Whether it's a telephone conversation or a face-to-face situation, this dynamic video offers the cures to help eliminate these turn-offs. If employees are using even one of these phrases, this program will pay for itself quickly. Updated version of our all-time favorite!
DVD Video, English, 2006
Telephone Doctor, Inc., St. Louis, MO, 2006