Hotel operations simulation and auditing manual
"Appropriate for Front Office or Front Desk courses within Hospitality Management departments. This is a workbook and manual designed as an accompaniment to standard lodging or front office text books. A student version of Micros Fidelio, a guest management software application, is included within the text. Micros Fidelio is the industry standard guest service program." -- Publisher
Print Book, English, ©2007
Pearson Prentice Hall, Upper Saddle River, N.J., ©2007