Managing change and transition
Each day changes small and great take place in both our personal and professional lives. The successful manager must understand the five dynamic steps of change and how to guide his staff through them. Speaker, writer, teacher, therapist, and businessman Dr. Ben Bissell introduces the predictable emotional and verbal responses but also clearly maps out procedures for managing change and transition. Includes an audiocassette version and Facilitator's Notebook by Ben Bissell and William R. Shirah
VHS Video, English, ©1991
LuBen Associates ; Distributed by Excellence in Training, Richmond, VA, Des Moines, IA, ©1991